Kenneth Jamerson

847 Westwood Pine Court, Moseley, VA  23120 

E-Mail:  jamerson00@gmail.com

Mobile:  (804) 690-9988

 

Experience

  Outside Plant Fiber Specialist, Verizon, Richmond, VA  (1994-1997 and 2006-Present)

·                         Engineered, installed, tested and maintained fiber optic, coaxial and copper facilities

·                         Engineered, spliced and tested FTTH networks from inception to service delivery

·                         Experienced in advanced multiplexing and transmission formats

·                         Developed and implemented procedures that increased viability and capacity of broadband networks

 

Team Leader/Project Manager, Verizon, Richmond, VA  (2003-2006)

·                          Created the first FiOS installation and maintenance team in Central Virginia consisting of 35 associates

·                          Interviewed, selected and trained a team of technicians to perform installation and maintenance of FiOS services including telephone, data, and video

·                          Built mobile test beds to pre-qualify facilities and equipment for FiOS service

·                          Designed and implemented dispatch models and quality procedures

          

Team Leader-Outside Plant Construction Placing and Splicing, Verizon, Richmond, VA  (1998-2003)

·                          Managed a team of 32 associates responsible for splicing all fiber optic facilities in North Central Richmond

·                          Optimized a team of Cable Splicing Technicians into a productive and dependable team

·                          Lead process improvements resulting in cost and time saving procedures

·                          Created, managed and implemented quality control standards

 

Inspector-Contract Compliance, Verizon, Richmond, VA  (1997-1998)

·                            Managed all aspects of placing copper and fiber optic networks

·                            Inspected projects and advised on productivity process improvements

·                            Approved all contractual terms and revisions

·                            Developed, trained and implemented risk control programs to reduce loss

 

Education

Radford University, Radford Virginia, 1992

·     Bachelor of Science in Communication

Villanova University, 2012

·     Lean and Six Sigma

 

Skills

Ideology

·        Enjoys problem solving and thinking "outside the box"

·        Comfortable with “uncomfortable” or unknown circumstances; throw me in the deep end!

·        Committed to learning; a mistake is not a mistake if you learn something new

·        Thrives in environments where others see chaos; I seek out and find order

Project management

·                    Lean and Six Sigma Green Belt certified

·                    Project Management outside plant disaster recovery

Teamwork

·                         Fostering strong interpersonal relationships

·                   Can build, lead and participate on any team effectively

Management:

·                   Effectively manages within rapidly changing and highly competitive industry environments

·                   Improves control and performance of daily operations

·                   Supervise Fiber Optic Cable Splicing Technicians and Outside Plant Placing Contractors

·                   Charismatic leader able to establish reverent power and earn respect of peers and supervision

Deployment:

·                   Can apply advanced technologies such as Ethernet, TLS and SONET for the deployment of fiber optic networks

·                   Fiber optic splicing certified

·                   Polarization Mode Dispersion (PMD), Chromatic Dispersion (CD), Optical Return Loss (ORL) and Optical Loss testing certified

Development:

·                   Technically proficient on applications of latest broadband technology such as GigE and 1000BASETX

·                   Oversee and follow-up of detailed performance and activity reports 

·                   Negotiate cost-effective applications and procedures

·                   Decide and provide products and/or services based on customer need and demand  

Customer Service:

·                   Extensive experience in direct contact with internal and external customers in sales, demand, and problem solving